Undoubtedly, dropshipping is bringing huge benefits to retailers. However, not everyone can cut out for this. Just like any other type of business, dropshipping requires good management skills, especially when working with suppliers. If you are a new business, below are some helpful tips on dropshipping management that might be helpful. 

1. Considering a suitable e-commerce platform

Choosing a platform is the first and foremost thing that everyone needs to be concerned about because your chance of success in the dropship business would solely depend on it due to  the fact that it can directly influence a business’s profitability, stability and scalability. There are many platforms out there and it is best to choose the one that suits you most and could support the dropshipping business smoothly. 

2. Regularly check up on stock levels.

Rather than passively waiting for the supplier ‘s response on the inventory status, it is a good way to constantly get in touch with the supplier for at least twice a week to receive information about the storage condition, as it is important for buyers to know the availability of the products in the soonest time. If your supplier has inventory management software, the process would be much simpler since you can ask for access and keep the stock status up-to-date.

3. Transparent to customers about shipping time

Especially if your dropshipper is located internationally, set the right shipping time for your customers even if the delivery date is far from their expectation. Honesty is the best policy. Don’t try to hide anything from your buyers, this will only increase their mistrust of you if things go wrong.

Even though this issue could make the buyers irritated, it’s best to give them the information of the goods such as its location and overcome the drawback through some detailed benefits. For example, noting the strong point of the products by its rarity and price could somehow fade the distance disadvantage. 

4. Keep track of customers’ feedbacks

The easiest way to know the effectiveness of your management is based on the buyers’ feedback. Through the complaint or compliment, you could know how much satisfaction of buyers on the goods as well as the background process such as the transfer step. Learn from your mistakes and improve from your success since there is still room for improvement.